Privacy Policy | Everslim

Last updated: September 2025

This Privacy Policy explains how Everslim (operating through Everest Pharmacy Hub) collects, uses, discloses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Everslim provides regulated digital healthcare services and private prescription treatments, including GLP-1 medications such as Mounjaro and Wegovy. All services are prescribed, dispensed, and supervised by Everest Pharmacy Hub, a UK-registered pharmacy regulated by the General Pharmaceutical Council (GPhC)..

Data Controller: Everest Pharmacy Hub
Website: everslim.co.uk
Email: info@everslim.co.uk
GPhC Registration Number: 9012643
Registered Address: 9 Avocado Court, Commerce Way, Trafford Park, Manchester, Greater Manchester, M17 1HW

2. What Personal Data We Collect

We collect the following types of personal data when you use our services:

Full name and date of birth
Contact details (email, phone number, address)
Health and medical information (for clinical consultation)
Uploaded photographs (for BMI verification)
Order and prescription history
Payment and transaction data
IP address, device information, and usage data (via cookies)

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage healthcare services and prescriptions
To verify your identity and assess medical suitability
To process orders and manage deliveries
To maintain medical records as required by law
To improve our website and user experience
To contact you with service updates or marketing (where consent is given)

4. Legal Bases for Processing

We process your data under the following legal bases:

Consent – for marketing and optional data use
Contract – for providing the services you request
Legal obligation – to comply with regulatory and clinical requirements
Vital interests – for emergency care or safeguarding
Legitimate interest – for improving service and ensuring patient safety

5. Sharing Your Information

We may share your personal data with:

Healthcare professionals involved in your care
Payment processors and delivery partners
Regulatory bodies (e.g. GPhC, MHRA) when required
IT and website hosting providers

We do not sell your personal data to any third parties.

6. Data Storage and Security

Your data is stored on secure, encrypted servers. Access is restricted to authorised personnel only. We implement technical and organisational safeguards to protect your data against unauthorised access, misuse, or loss.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of data (where lawful)
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Retention Period

We retain personal data only as long as necessary for clinical, legal, and regulatory purposes. Medical records are generally retained for at least 8 years in accordance with NHS and GPhC guidelines.

9. Use of Cookies

We use cookies to collect usage data and enhance your experience. You can learn more in our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or service practices. Any updates will be posted on this page with the revised date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: info@everslim.co.uk
Address: 9 Avocado Court, Commerce Way, Trafford Park, Manchester, Greater Manchester, M17 1HW